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Privacy Policy

1. Purposes of Collecting Personal Information

We collect customers’ personal information for the following purposes:

  • Assisting customers with purchases, payments and deliveries.

  • Providing product information, services and support at customers’ request.

  • Sending announcements about our latest programmes and products.

  • Resolving issues arising from purchases.

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2. Information We Collect

When customers place an order on our website, we collect the following personal information:

  • Full name.

  • Email address.

  • Telephone number.

  • Address.

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3. Information Retention

Members’ personal information will be retained until a deletion request is received or the member logs into their account and deletes the information themselves.

In all other cases, members’ personal information will be kept confidential on store.antix.asia’s servers.

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4. Individuals and Organisations That May Access Personal Information

Personal information may be accessed by the following parties or in the following circumstances:

  • Delivery service providers: We provide information necessary for delivery, including the recipient’s name, address and telephone number.

  • Company personnel: Designated departments may access information to provide customer care during the use of our products.

  • Partners and service providers: Parties involved in affiliated, jointly implemented or outsourced activities may access information for the purposes stated in Section 1, subject to personal information confidentiality requirements.

  • Legal requirements: We may disclose personal information where required by law and where such disclosure is reasonably necessary to comply with legal proceedings.

  • Business transfers, where applicable: In the event of a merger or consolidation involving all or part of our business with another company, the acquiring party may gain access to information we hold and maintain, including personal information.

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5. Organisation Responsible for Collecting and Managing Information

Company name: ANTERNATION JOINT STOCK COMPANY.

Business Registration Certificate No.: 0313737144, issued by the Department of Planning and Investment of Ho Chi Minh City on 27 July 2022.

Registered office: 83 Bac Ai Street, Tan Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam.

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6. Accessing and Updating Personal Information

To request access to or changes to the personal information you have provided, please contact us through either of the following channels:

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Handling complaints about the misuse of personal information

Protecting your personal information is important to store.antix.asia. We are committed to keeping the information you provide confidential and will not share, sell or rent your personal information to other parties.

Store.antix.asia is committed to using your information only in the following circumstances:

  • Improving the quality of customer service.

  • Resolving disputes and complaints.

  • Responding to requests from law enforcement authorities.

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We recognise that protecting your personal information is our responsibility. If you have questions or feedback regarding this Privacy Policy, or believe that your personal information has been used for purposes or beyond the scope previously disclosed, please contact (+84) 906 77 8884 or info@anternation.com so that we can address the matter directly with you.

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